By booking with us, you agree to the following:​

• All deposits are final and non-refundable 

• Payment via cash, card, or by any other payment method determined by the Business is due the day of the completion and satisfaction of the service booked. If the customer is not present they can leave payment in cash or check or we will send an invoice via email that must be paid in full the same day. Failure to pay will result in further legal action. 

• We are not responsible for any items left in the vehicle that are damaged or lost as we ask that all items be removed prior to the service. 

• If the customer is not present/in contact with us 15 minutes after the appointment is scheduled to begin, we will have to reschedule for another day

• We will be taking pictures/videos of the vehicle to document any marks, dents, scratches, or any other damage to the vehicle that is present before any service is performed

• Any cancellations must be made AT LEAST 24 hours before the scheduled appointment. Failure to do so will result in a 20% CANCELLATION FEE.

• Our detailing appointment times are estimated. Each vehicle is different and may require more or less time to fulfill the detailing service.

• Prices for most services are an estimate and are subject to change depending on the condition of the vehicle. Any changes to price will be discussed with the customer before the service is performed.

• We reserve the right to not perform a service in accordance to weather conditions and/or equipment failure without penalty to the company. Rebooking and rescheduling will only be done at customer's will and discretion.

• If we are providing a mobile service we expect to have safe non-hazardous working conditions, permission to be on location if you are not the property owner, and sufficient space to perform the service. If these conditions are not met we reserve the right to not perform the service at no penalty to the company.

• Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The removal of either element is not guaranteed with any of our service offerings. However, on most occasions, we are successful at removing visual traces of both elements.

• We make no promises when it comes to the removal of stains and/or odors from vehicles. We aim to please so we will try our best. Please be aware that some upholstery and carpets are beyond cleaning and may not completely clean up as expected. Some stains are permanent. We may consult with you about what can and cannot be done in regard to your vehicle's interior.

• Odors cannot be removed by cleaning alone. We refer odor removal to another business that deals specifically with that service.

• When it comes to windows we try to be our best. But from time to time and depending on temperature windows may have a film. Please allow the car to cool and then take a microfiber towel and wipe the film off if you see streaks. We do apologize for any inconvenience this may cause.

• We are not responsible for damage due to heavily soiled, stained or damaged interior components, such as dash buttons and steering column buttons and knobs. Such areas may be so caked with dirt, grime, and makeup that cleaning may result in these buttons and knobs losing their markings.

• We are not responsible for any mechanical or electrical problems when cleaning engine bays and sunroofs/moonroofs due to areas simply getting wet from the wash/cleaning process. Please make sure your vehicle is in good mechanical/electrical working order. There is no way of knowing of these problems before we begin, so please understand that if issues do arise after our detailing process, we will NOT be held responsible.

• The headliner is gently cleaned, however, there may be remaining stains. The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason. If you choose to clean them at your own risk, they may look clean but will sag over time due to the glue being compromised.

• We are not responsible for baked-on brake dust that cannot be completely removed either on the surface or deep within the wheel. Some wheels are beyond cleaning and may need to be repaired or replaced.

• Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicle's paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases, the mark cannot be removed completely without compromising the clearcoat.

• We do not dress or coat the plastic running boards on trucks and suvs since it may cause a slip hazard. If you request that we dress these you accept all liability.

• Any wax, sealant, or coating not properly cared for will not last its intended durability length. We recommend safe hand washing.

• If we have applied a ceramic coating to your vehicle's paint, trim, wheels, or glass and you opt out of our maintenance program to care for the coating we are no longer responsible for any premature coating failure.